Water-damage restoration leads concern a property with reported water intrusion or affected materials. Location, event timing, access and the requested service help determine dispatch fit.
What do water damage restoration leads cost?
Water damage restoration leads: $90–$250 for exclusive project inquiries. All amounts are in US dollars.
Water damage project inquiries
| Lead type | Price range (USD) | What the price covers |
|---|---|---|
| Exclusive project inquiry | $90–$250 | Reported water damage and a service request |
| Exclusive inbound call | $500–$2,250 | Urgent restoration calls; confirm dispatch fit and billing criteria |
Choose the work your team wants to win.
Use the customer's requested work to assess fit, then confirm the details during follow-up.
| Work type | Details to establish |
|---|---|
| Water extraction | Reported source, affected areas, timing and access |
| Drying | Rooms, materials, current condition and equipment access |
| Damage assessment | Event history, visible effects and requested inspection |
| Repair after drying | Agreed repair scope, affected finishes and project schedule |
Get the project details before the visit.
Record the address, contact, time of the event and areas affected. Confirm who can authorize entry and work. Establish whether the customer wants immediate response, an assessment or repairs after an earlier incident.
Check the original inquiry date, service area and available project details. Confirm who can approve the work and the customer's preferred contact time.
Turn your close rate into a lead budget.
Live urgent calls can cost substantially more than project inquiries. Include dispatch, assessment and equipment utilization in acquisition decisions. Track extraction, drying and later repairs as distinct scopes.
Compare 10%, 20% and 30% lead-to-paid-job conversion in your budget. At $170 per lead, acquisition costs are $1,700, $850 and about $567 per paid job. Add estimating and follow-up costs to get the full acquisition cost.
| Budget scenario | Paid jobs per 100 leads | Lead cost per paid job at $170/lead |
|---|---|---|
| 10% close rate | 10 | $1,700 |
| 20% close rate | 20 | $850 |
| 30% close rate | 30 | $567 |
Make the first conversation useful.
Confirm response capacity before accepting an urgent job. Gather the reported facts and arrange the appropriate assessment. Keep the scope, authorization and next steps clear as the property is inspected.
Review the opportunity. Then take the next step.
Check the current price, original intent age and ownership category in Matagi before buying. Match the opportunity to your service area, preferred work and available capacity.
Normal and Value leads have different purchase terms. Review prior access and the refund policy, then keep contact, appointment, quote and paid-job outcomes in your records.
Common questions
How much do water damage restoration leads cost?
Water damage restoration leads: $90–$250 for exclusive project inquiries. Water damage project inquiries. Matagi shows the current price on each opportunity.
Why do restoration call prices differ from inquiry prices?
An urgent live call requires immediate response capacity and has different qualification and billing rules from a submitted project inquiry.
What should I establish before dispatch?
The location, reported event, affected areas, access, authorized contact and whether the crew can respond in the requested timeframe.
Does an inquiry establish the full repair scope?
The assessment establishes the work required. Keep the initial report, inspection findings and approved scope as separate records.
How do I calculate my lead close rate?
Divide paid jobs by purchased leads from the same intake period, then multiply by 100. Track appointments and quotes separately, and allow enough time for the jobs to close.